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How It Works

Meet Lev, Your AI Resolution Partner

Lev listens, organizes, and clarifies your issue so a neutral, fast, human-led resolution becomes possible, without the stress of legal complexity.

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What Lev Is (and Isn’t)

AI that makes us more human
Lev amplifies human empathy, and neutrality, never replaces them.

Built to support people, not replace them
Lev organizes complexity so humans can focus on resolution.

Technology that works in harmony with humans
AI for clarity and scale. Humans for trust and outcomes.

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Our AI Philosophy

Human first. Always
AI never replaces human thinking. Lev exists to amplify empathy, neutrality, and trust, keeping people at the center of every meaningful moment.

AI as a guide
Lev organizes complexity, clarifies issues, and accelerates resolution, but outcomes are always shaped by the people involved. 

Scale with purpose and transparency
We use AI only where it adds clarity and impact. No black boxes. No shortcuts. If we can’t explain it simply, we don’t use it.
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Frequently Asked Questions

Last updated: 2026

 

What is levelheaded?

Levelheaded is a modern dispute resolution platform that helps people and organizations solve problems through guided conversation, before they become legal disputes. We combine trained certified resolution specialists with AI-powered tools to help parties reach fair, durable outcomes without court in a few days. 

How is levelheaded different from courts, lawyers, or legal tech and or processes?

We don’t litigate. We don’t adjudicate. And we don’t replace people with software.
Levelheaded focuses on resolution, not process ... using conversation, structure, and neutrality to help people reach agreements faster, with less cost and less conflict. Our approach is rooted in the very proven and powerful techniques of Mediation. 

What types of issues does levelheaded handle?

We handle common, high-friction issues like:

  • Property and housing disputes

  • Lease, deposit, or payment disagreements

  • Noise, maintenance, or neighbor conflicts

  • University or campus-related disputes

How does the process work?

At its core, it’s a structured conversation guided by a neutral third party that happens upstream of anything legal. 
Our platform helps each side share their perspective, understand the real issues, and agree on a practical path forward. 

How does a case get started?

Anyone can start a resolution. One party submits the issue through our guided intake, and we thoughtfully invite the other party to participate. From there, the process unfolds with clarity, neutrality, and momentum.

What if the other party doesn’t want to participate?

Participation is always voluntary. That said, we’re very good at making the invitation feel safe, clear, and constructive. If someone declines, we close the loop respectfully and document the outreach, no pressure, no escalation. Our data indicates over 90% of the time we achieve what we call dual party agreement. 

How long does it usually take?

Most resolutions are completed in under 11 days. Some happen the same day.
The process can be real-time or asynchronous, depending on urgency and preference.

Are resolutions legally binding?

The outcome is documented in a signed agreement, just like any other contract. The difference is that people are far more likely to follow through on agreements they helped create.

What is “Lev”?

Lev is our AI resolution engine. It helps organize information, surface mutualities and support clarity throughout the process. Lev doesn’t make decisions, people do. It simply helps conversations move forward faster and more fairly. We understand through our technology the language of resolution, that's powerful. 

Why does the levelheaded process work?

Because we believe people are better at solving their own problems than we give them credit for.
When disputes are handled early, neutrally, and with the right structure, agreements last, and everyone can move on with life and business! 

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