The Dispute Problem No One's Solving in Property Management

Everyone is talking about AI in property management. But most of the conversation is about leasing, maintenance, and rent collection. Almost no one is talking about disputes.

Security deposits. Lease breaks. Noise complaints. Roommate issues. High frequency. Low complexity. Emotionally charged. Most firms don't have a dispute resolution system. They have inboxes, escalations, and gut calls.

That leads to:
> Inconsistent outcomes
> Legal costs creeping into NOI
> PM burnout
> Resident churn

Disputes aren't the problem. Unstructured handling is.

What does structured resolution actually look like in property management?
> Guided issue intake
> Clear categorization from the start
> Neutral conversation frameworks
> Durable, signed agreements
> Documented resolution paths

AI organizes the complexity. Humans guide the conversation. The PM team gets out of the middle.

The biggest opportunity in PropTech right now is solving the 80/20 issues ... deposits, lease exits, small violations, before they escalate into legal or operational headaches.

The future of property operations isn't just automation. It's resolution infrastructure ... an early warning system that catches conflict upstream and turns it into a structured path forward.